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All Tushbabies &amp; Waistband Extenders come with 1-year product warranty, which covers any manufacturer defects. All other products have a 90-day warranty. If you need product support or replacement for broken products, please submit a claim via our warranty form. We&#x2019;ll get you the support you need STAT.Our warranty doesn&#x2019;t cover normal wear and tear, misuse, or damages caused by the user. So like, spaghetti sauce stains wouldn&#x2019;t fly.

All Tushbabies & Waistband Extenders come with 1-year product warranty, which covers any manufacturer defects. All other products have a 90-day warranty. If you need product support or replacement for broken products, please submit a claim via our wa

What's your warranty policy?

Returns & Warranty

How long does shipping take?

Do you ship internationally?

Do you ship orders to the UK & EU?

How long does it take to ship to Alaska and Hawaii?

What state does my order get sent from?

Do you offer free shipping?

Will the price appear on the box or packing slip?

How do I track my order?

I have a preorder item in my order. When will my order ship?

Shipping

Is there an age or weight limit for the Tushbaby?

What size waist does The Tushbaby fit?

Is there an option for a larger-sized waists?

What's the difference between The Tushbaby and cheaper hip seats on Amazon?

What is a hip seat?

Is The Tushbaby machine washable?

Is The Tushbaby hands-free?

Do you make a Tushbaby for twins?

How do I carry my baby in The Tushbaby?

Is The Tushbaby right for me?

The Tushbaby

Are The Tushbaby materials safe for babies?

Is there a user manual for The Tushbaby?

How do I use The Tushbaby?

Is The Tushbaby fireproof? Does it use flame retardants?

Is there Velcro on The Tushbaby's belt?

Does The Tushbaby meet Government Safety Standards?

Tushbaby Specs

Is there a weight or age range for The Snug?

How does The Snug secure the baby?

How do I use The Snug?

How can I store my Snug when not using it?

Will The Snug fit me if I am plus-sized?

Is the Snug adjustable?

Is The Snug breathable, especially in hotter climates?

What materials is The Snug made from?

How do I clean The Snug?

The Snug

Can I use The Snug with other carriers?

Has The Snug passed any safety tests or certifications?

Can I use The Snug as a back carrier?

Do you have any safety tips or precautions for The Snug?

Snug Specs

What age and weight is the Pearl Newborn Carrier designed for?

Is the Pearl Newborn Carrier safe for a baby’s hips?

What’s the difference between the Pearl and the Hands-Free Carrier Set?

Can I use it with my Tushbaby hip seat?

Will the Pearl fit me?

Can I put the Pearl on without help?

Does the Pearl have storage?

Does it have pockets?

What’s special about the Pearl’s shoulder straps?

Can I nurse in the Pearl?

Is the Pearl machine washable?

Can the Pearl be paired with other Tushbaby products?

The Pearl

Is the combination suitable for all ages up to 3 years?

Are there any situations or activities to only use The Tushbaby (without The Snug)?

Snug + Tushbaby combo

Can I return The Tushbaby?

Can I return the Changing Pad?

Can I return The Snug?

Can I return The Pod?

Can I return The Waistband Extender?

Can I return The Pack & Mini Pack?

Can I return The Totebaby?

How do I process a return or exchange?

Is there a warranty guarantee for The Snug?

Can I return the Teether?

Special Offers

Can I return the Crossbody Strap

Can I return the Toy Tushbaby

Does Tushbaby have social media?

Affiliate program

Can the Tushbaby products be used with other carriers

Tushbaby Lite

Customer Service Questions

Other

What's your warranty policy?Updated a year ago