Can I return The Tushbaby?Updated a year ago

We have a 30-day return policy for the Tushbaby Carrier. If you’re looking to send yours back, simply head over to our Returns Portal, fill out your email and order number, and we'll hook you up with a prepaid return label (Prepaid labels apply to USA orders only. For international returns, please refer to our Return Policy).

All returns must include the user manual and tags attached. Once we’ve received your return, we’ll process your refund within 7-10 business days. If you send your Tushbaby back without the original tags, we can’t accept your return for safety reasons.